1xbet bet Privacy Policy — Your data is safe with us

1Introduction & Scope

1xbet bet ("we", "us", "platform") places the utmost importance on your privacy. This Privacy Policy explains what information we collect about you, why we collect it, and how that information is used, stored, and kept secure.

This policy applies to the 1xbet bet website (1xbetbet.ws), mobile app, and all associated digital services. We believe transparency is the best policy, which is why everything here is written in plain, straightforward language.

This policy has been developed in compliance with applicable laws of Bangladesh and international data protection standards. In the event of any dispute, the original English version shall prevail.

2What data we collect

1xbet bet collects two types of data — information you provide directly, and information generated automatically while using the platform:

Information you provide directly:

• Full name, date of birth & gender
• Mobile Number & Email Address
• Current address & district
• National ID or passport number (for KYC verification)
• Payment method details (bKash/Nagad number, bank account)

Automatically collected information:

• IP address and device type
• Browser & operating system information
• Activity logs on the platform (login times, betting history)
• Location data (only if permitted by the user)
• Cookies & Session Data

3How We Collect Information

1xbet bet collects your information in the following ways:

• Registration Form: Information you provide when creating your account.
• KYC verification: Documents submitted for identity verification purposes.
• Payment Transactions: Information received from payment gateways during deposits and withdrawals.
• Customer Support: Information you share with us via chat or email.
• Cookies & Tracking: Automatically, while browsing the platform.

4Purpose of data use

1xbet bet uses your information only for the following purposes:

5Sharing Information with Third Parties

1xbet bet never sells your personal information. However, there are limited circumstances where data may need to be shared:

• Payment Providers: Necessary payment information is shared with bKash, Nagad, or your bank to process transactions.
• KYC service provider: With authorized third-party agencies for identity verification.
• Legal Authorities: When required by court order or government directive.
• Fraud Prevention: For fraud detection in coordination with security agencies.
• Business restructuring: In the event of a company merger or acquisition, with the incoming authority.

All third parties with whom data is shared are bound by strict confidentiality agreements and may not use the data beyond the stated purpose.

6Data Protection Measures

1xbet bet follows the highest industry standards to protect your data. Our security measures include:

• SSL Encryption: All data transfers are secured with 256-bit TLS/SSL encryption.
• Firewall: An advanced firewall system prevents unauthorized access.
• Regular Audits: Third-party security experts regularly audit our systems.
• Access control: Only authorized personnel have access to specific data.
• Data Masking: Sensitive information (such as card numbers) is partially masked when displayed.
• Backup Systems: Secure backups of all data are maintained.

7Cookie Policy

1xbet bet uses cookies on its website. Cookies are small text files stored in your browser. We use three types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure platform security. These cannot be disabled.
• Functional Cookies: To remember your preferences (such as language and time zone). Can be disabled.
• Analytics cookies: Analyzing user behavior to improve the platform. Can be disabled.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

8Data retention period

How long 1xbet bet retains your data depends on the type of data and the purpose for which it was collected:

• Account information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with tax and financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support Records: 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last 30–365 days.

After the specified retention period, data is securely deleted or anonymized.

9How to exercise your rights

You may exercise any of the rights below at any time. To do so, email us at support@1xbetbet.ws:

• Data access request: You may request to see what information we hold about you. A response is generally provided within 30 days.
• Correction Request: You may request corrections to any inaccurate or outdated information.
• Deletion Request: You may request deletion of specific data; however, certain information may be retained to meet legal obligations.
• Data export request: A request to download your data in a readable format.
• Marketing opt-out: Request to opt out of promotional communications.

10Minor's Privacy

1xbet bet strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any data from minors.

• Age is verified at registration. KYC verification is required in cases of doubt.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.
• Parents are advised to use parental control software on their devices to help protect children.
• If a minor has registered by mistake, a parent or guardian may contact support@1xbetbet.ws and immediate action will be taken.

11Privacy Policy Updates

1xbet bet may update this Privacy Policy when necessary. When changes are made, our process is as follows:

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• A notice will be sent to your registered email for any significant changes.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.

We recommend visiting this page regularly to stay up to date with our latest policy.

12Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please contact us:

• Email: support@1xbetbet.ws
• Subject: Use "Privacy Request" as the subject line of your email.
• Response time: Responses are provided within 7 business days.

We take your concerns seriously and make every effort to resolve each complaint.